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Originally Posted by AKoulianos  used a good free CRM that is desktop based and that can integrate nicely with Outlook. [/URL] |
My thought is that if you want a decent CRM package, then you must be prepared to pay for it.
We are a very small business and spent in excess of 20K on our CRM or PSA (professional services automation) system, I could not run a business without it now.
Dont skimp on the systems that run your business, rather than looking at the cost of a system, look at the value it brings to your business.
If you have found something that does what you want and it cost a little bit of money, I would recommend paying for it.