[Devan]

Arthur,

We currently use SugarCRM in house. We host the open source version on our own linux box here. To get Outlook connectivity, you have to purchase the SugarNetwork package from them, which allows you to sync emails/contacts with sugar and also do mail mergin with Word etc. I think it was around $150 per user for the SugarNetwork package.

BTW - I agree with Adam here. I actually DO write software for a living, and I cannot understand the reluctance for some people to pay for software which will make them a profit. We have one client who enthusiastically told us that our software was saving him around $500 per week, and in the same breath said that he thought the $2000 we charged him for it was excessive!!! Hmmm.

Cheers,
Devan