Quote:
Originally Posted by Jay 
Just a quick question - considering you have prepaid terms, do you send an invoice the moment the estimate has been signed off and received then?
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We put out payment terms on the last page of our estimate, (50% deposit and 50% on completion), and the estimate includes the total figure, and the 50% figure that they need to pay to start the job. (inc. GST to avoid the 10% of clients who forget to pay GST)
As soon as the estimate is accepted we fire off the 50% deposit invoice, but in most cases we receive payment as confirmation, so the invoice is more of a receipt which is send afterwards.
In a situation like the one you decribed, I would send an email explainnig that you have completed the work outlined in the initial project breif, and require payment for that. Any amemdments or changes to the breif will be considered a seperate project, and estimated accordingly. Follow up with a phone call.
Good luck.