 Re: Effective Credit policy
We have been lucky so far with client payments - mainly because we make sure they understand the clause in their contract outlining payments.
Basically, they have 7 days to bring their account up-to-date. If the site is still under development, we cease work. If they are at the management stage, we cease their regular reports and suspend any updates or additions. And for hosting, they get a "this site has been suspended" page blocking their site.
It may seem harsh, but we are running a business, and the business keeps a roof over our heads, clothes on our backs, and food on the table.
No client has objected to our policy (so far!).
Heidi
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