Quote:
Originally Posted by soliddata  Hi Arthur,
Do you mean:
- getting your data back from a back system/provider? or
- retrieving data of a crashed hdd?
We both know the price on the latter - which seems to be what Mexham is talking about.
An interesting thing that I have noticed when encountering some people using cheap US-based backups, is it doesn't matter what they charge, they can't even get their data back because of download throttling and the lack of a hard drive delivery option...
Kevin |
It was more specifically from a hard drive crash but your point is also valid. People have good and bad experiences with both local and o/seas suppliers as well those that offer more affordable as well as more expensive solutions.
Bandwidth throttling can be an issue for sure, but if aren't going to backup online locally because of price (we are generally much more expensive that in the US - scale issue), then I would prefer you select an oseas supplier than no one at all.
I always ask people what they are looking for re their backup strategy. And if Carbonite doesn't meet their criteria, I offer a few alternatives, local and oseas for them to test out.
I have certainly heard plenty of horror stories in my time at Carbonite. The disappointing thing is that people don't smarten up until after disaster occurs. I can kind of understand this with home users, but how can you risk your business over what is possibly less than $100 pa.