[KarenC]

Tony - please see my post above about sending me your pdf to check.

Many of the pdf makers that are inbuilt or otherwise do not embed fonts. There are also very strict specs required for commercial print to adhere to if preparing for print. Web pdfs rely on the installed fonts on the reader's computer and although they list the fonts used, do not embed them.

I would like to check your pdf before commenting more on them.
Cheers.