Theres me thinking thats what alchohol is for (jokes)
Ask yourself this question:
When someone is searching for help in these areas will they use search terms like "active couselling" or "email counselling" My first reaction is I think not.
I think if you use the following words in your web site you will get more clients:
relationship counselling
professional counselling
online therapy
guidance and counselling
etc, etc
These are the things that people might search on, its then up to you to be able to convince them that counselling via email is the best way to go.
Change the title on your pages (get rid of "Home")
Try and string words together so that they make several different phrases.
EG; Therapy Online relationship Consulting
The above is the best I can think of on the fly but after some thought you may be able to come up with something much better.
As far as design is concerned, I would get your logo looked at, make it bigger and have it align with the other lines.
I am not really a designer but I can tell when something is not right, just cant tell you how to fix it.
I would probably get rid of the secondry menu up the top and make your logo box take up the whole top of the page.
I think the menu systems on either side have nice shades and look good, the "free first email" title is not to my taste, maybe thats a good thing
There are a lot of different font variations as in colours, size and weight which makes it look very busy. Font size is fine by me but others might struggle.