[Easy Workplace Safety]

Hi

I run a small OHS Consulting business with some national clients. I currently have a problem with one of my clients not paying their account.

My Process: I send a proposal to my clients with details of the service, the costs and the payment terms (7 days). I require a deposit before I commence work. All was going very well and I met with him in person to review the plan. There was no problem, a deposit was paid and the project was started.

As he was just starting his business (I might point out at this stage that he is in the medical profession), I agreed to a monthly repayment plan. I sent him 2 lots of OHS Documents at regular intervals. He paid quickly on the first 2 invoices however he has gone to ground in the last 5 weeks. I sent another invoice 2 weeks ago and have had no communication from him in any form since late May.

I know he is still around as he now has a website up and running and despite my pleasant phone calls and follow up emails, he is not communicating with me. He owes quite a substantial amount of money and I am not sure what to do next.

I operate an honest business and feedback from my clients is excellent. This is causing me sleepless nights and my stress levels are growing daily.

Can anyone assist me?