[Easy Workplace Safety]

Hi

I run an OHS Consulting business developing and implementing OHS Management Systems for small businesses.

I currently have a problem with one of my clients not paying their account.

The way I work is that I consult with my clients to see what OHS system they need, then provide them with a quote including a deposit, payment terms of 7 days and details of the work involved.

All went well with this client and I met with him in person to review the plan. There was no problem, a deposit was paid and the project was started.

As he was just starting his business I agreed to a monthly repayment plan. He paid quickly on the first invoice however communication from him ceased about 5 weeks ago. I sent another invoice 2 weeks ago and have still had no communication from him.

I know he is still around as he now has a website up and running and despite my pleasant phone calls and follow up emails, he is not communicating with me. He owes quite a substantial amount of money and I am not sure what to do next. I have not sent him any more documents until I hear from him.

I operate an honest business and feedback from my clients is excellent. This is causing me sleepless nights and my stress levels are growing daily.

Can anyone assist me?