[Easy Workplace Safety]

Great advice. Thank you so much.

You are so right in saying that communication is the key and I think that is what is so frustrating.

I have been careful in my calls to him as they have all been focussed on my concern about his receipt of the confidential documents and to ensure he is OK. I have asked him a couple of times if he could indicate when he is likely to make the payment however still no reply.

As he is opening a new clinic, I am sure he has an enormous amount of debt hanging over his head so cashflow may be the issue. It is getting him to talk to me which seems to be the problem for him. I am very easy going so from my point of view I cannot see the problem.

I will give him a ring from my husbands phone or better still, I will get my husband to give him a call.

The suggestion of reviewing my terms and conditions is also a good one so thank you as I will certainly follow this up.

Thank you for the great suggestions.