Unable to upload a profile image

[websitestory]

Hi,

I've tried in Firefox and Chrome but when I try to upload a profile image the loader just hangs and nothing uploads. My image is tiny (25kb) so size can't be the issue. Any help would be greatly appreciated.

Cheers,

Libby

[FS Concierge]

Hi Libby,

Peter can help you with this, but he is away over Christmas. If you can hang tight for a few days I will ask him to get in touch with you when he's back on deck.

Apologies for the inconvenience,
Jayne

[websitestory]

Originally Posted by FS Concierge

Hi Libby,

Peter can help you with this, but he is away over Christmas. If you can hang tight for a few days I will ask him to get in touch with you when he's back on deck.

Apologies for the inconvenience,
Jayne

Excellent, thanks Jayne.

[FS Administrator]

Hi Libby,
Sorry for the delay. I've sent you a PM so just reply with the image you'd like and we'll update this end for you
Cheers
Peter

[Mumnesia]

Originally Posted by websitestory

Hi,

I've tried in Firefox and Chrome but when I try to upload a profile image the loader just hangs and nothing uploads. My image is tiny (25kb) so size can't be the issue. Any help would be greatly appreciated.

Cheers,

Libby

I am having the same problem too with the images for the business directory listing

[FS Administrator]

Hi Libby/Mumnesia,
We've tested the system again and can't seem to replicate the error
However I've sent you both a PM with a contact email address so if you are happy to email the images through to us we'll get them uploaded this end for you and investigate further.
Cheers
Peter