New website

[LLawns]

Hi everyone.

I set up a website for my business and I seek for more feedback.

1. What needs reviewing? (i.e. logo, website, idea etc…)
Website.
2. What does your business do?
We provide lawn, garden care and property maintenance services.
3. Who is your target market?
Private and commercial clients. Also development companies for display homes.
4. What specific concerns do you have?
I'm looking for a simple friendly and welcoming website. Also do I need more photos? Need to shout out that we provide high quality service to meet the customers satisfaction.

The website is currently free but the website address was purchased before the website was set up.

Any feedback welcome!

www.lovelylawns.com.au

Cheers
Danny

[MatthewKeath]

Hi Danny,

Do you have the site address so we can review it?

[Blue Jet]

Originally Posted by LLawns

Hi everyone.

The website is currently free but the website address was purchased before the website was set up.

Any feedback welcome!

Cheers
Danny

Hi Danny,

What is the website address that needs reviewing?

Thanks,
Joey

[LLawns]

I apologise.

Here it is www.lovelylawns.com.au

Many thanks

[Zava Design]

It looks more like a blog than a business/service site. Which is fine if you're going to blog about lovely lawns, but I'd revise it a little if you're wanting to sell a service.

[IncredibleCo]

Hi Danny,

I think your website is heading in the wrong direction. You need an objective: What is it you want from your website? Once you've got that, think - how are you going to get it.

Best of luck to you - Phil.

[ozman]

Just add a little bit of contact and services info on main page will make it look more meaningful.
On the first look , I couldn't tell if you are providing services or is it just a blog.

[Cathie]

Hi Danny,

It took me a while to work out your location! I'd suggest some sort of visual to reinforce your location - a google map or scan of a local map showing where you operate.

I wouldn't use a contact form for your type of service. If you don't respond to these queries quickly your potential customers will get annoyed. You could remove this page and keep your contact details in the widget sidebar on every page.

Same approach with the testimonials. Use different ones on each of your pages. And unless you have more stuff you want to add, I'd remove the 'more' page.

I liked the before and after pics. A few more of these would be good. And if you can convince your satisfied and beaming customers to stand in front of the lawns while you take the photos, even better.

I loved the look of your website. However it didn't match the tone of your text which is more professional. If it were my website, I'd spend some time identifying my target market and then decide on the design based on what is likely to appeal to them.

You might also like to consider what makes you different from others offering the same service.

Hope that wasn't too brutally honest! Good luck with your business.

Cheers, Cathie
Books à go-go

[marketingweb]

Originally Posted by Cathie

I wouldn't use a contact form for your type of service. If you don't respond to these queries quickly your potential customers will get annoyed. You could remove this page and keep your contact details in the widget sidebar on every page.

Just wanted to politely disagree with the above.
I've built a website a couple years ago for a lawn mowing client at http://www.twincitylawnmowing.com.au and ranked it high for all key terms related to the local market.

This client tends to get a LOT of enquiries from their website, particularly the contact form.

The contact from tends to attract a better class of client who want bigger things done and are planning in advance, which is ideal for a lawn mowing business, rather than people who call who often want it done "now". Most people aren't silly enough to think a lawn mowing guy will reply in 5 minutes, so just make sure you reply at the end of the day.

Overall your website isn't the most amazing ever, but it honestly doesn't need to be - just by having one that's clear and professional with contact details is a step ahead of most.

Some suggestions:
1) Learn what Title Tags and Meta Description Tags are, and fix yours, including adding your location - so you have a much better chance of being found online. Read Here for info.

2) Redo your gallery - it doesn't present very well.

3) You have testimonials on the sides of some pages, and then again under "More". "More" isn't a good menu item full stop, but with only one submenu it makes no sense - suspect you have done this because testimonials was too long and you didn't know how to change the theme to fit your menu items. I say remove it completely and just have them showing on the main pages.

4) EVERY page should have a list of suburbs or cities you service - for your sort of business this is critical, and will help with SEO as well. Sure it's on the home page, but it's not on the About Us page for example which makes no sense, nor the services or contact page.

5) Get an email that isn't gmail - it's not professional.

6) If you can afford it, get a logo done - the plain green text up the top doesn't look overly professional.

Hope this helps,
Matt

[Divert To Mobile]

Hi Danny,

I see you offer pensioner discounts. This would mean your interested in their business. I think make the font on the entire site a fraction bigger and see how it looks, if it doesnt look silly keep it so that the site is easier for pensioners to read.

Steve