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Daily calls from "SEO companies"

Discussion in 'Search engines etc' started by Belinda82, Sep 6, 2010.

  1. Belinda82

    Belinda82 New Member

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    I am getting sick and tired of receiving daily calls from "SEO companies" wanting to get me on the first page of google 24/7 on adwords/ google! Does everyone experience this too? I wonder if anyone actually takes up these services from blatant cold calling?
  2. JohnSheppard

    JohnSheppard Active Member

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    People do. Otherwise they wouldn't do it. You can get almost anyone to do anything if you're good enough. Everyone followed Hitler didn't they? :)

    IMO, when choosing anything web related (or anything very complicated), best finding your provider by word of mouth. I think the people going for providers that operate in bulk (like those with big sales machines doing cold calling) would be advised to stay clear.

    If it could be commoditised and done in bulk effectively, there would be a software package that could do it for you.

    Myself, I don't get them as I don't have a listed number. Where are they from?

    You could try;
    https://www.donotcall.gov.au/
  3. KarenC

    KarenC Well-Known Member

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    Hi Belinda, I have been so upset by constant calls to change my phone service that I spoke to a very nice lady at Telstra recently who has arranged to monitor all calls. Telstra has also blocked all overseas calls as that's where most of mine were originating, although they are monitoring 'attempts'. I can use a pin if I need to unblock it for any reason. So far, it's fine like it is and I also have to keep a log to compare with their own records so as to identify private people that are ok as opposed to nuisance callers. Telstra said that it distresses many people hence they are trying to do something about it, and we are not alone.

    Apparently, if the calls are constant and they do have a 'silent number' they are breaking all anti-spam laws and will be notified. All cold calls and call centre calls have to show the number so you can call back and check on them.

    If the calls are constant and they have an actual number, they will also be notified. It doesn't matter which carrier as Telstra has arrangements with all the other carriers.

    It's the first time in ages that I have felt that Telstra has been helpful and are really trying to see the customer point-of-view.

    It's a real probem for sole traders and very small businesses. These cold callers don't take 'no thank you' for an answer and are blatantly going against the anti-call spam laws. For many of us where our phone is also our private number, this is causing major problems and is the biggest cause of complaints to the Telcos. Invading our family personal time is a big issue.

    So, in the first instance, call your phone provider, and see if they also can monitor for a while.

    I really don't want to have to give up on phone calls altogether, and neither I imagine do you?
  4. bridiej

    bridiej Well-Known Member

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    I get fed up of cold calls too, we even pay for a silent home number and STILL get people phoning up at annoying times of the day trying to sell us stuff.....
  5. marketingweb

    marketingweb Active Member

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    Re the origional question, run very fast from anyone who promises to get you to number 1 in Google in 24/48 hours etc.

    The particular calls you are talking about I have also received many times before, and i've listed and talked to them a couple times to learn what they were up to, even though I had no intention of going for it.

    Technically they aren't anything to do with SEO (as they aren't optimising your website in any way), really all they are doing is using google adwords which is the paid search listings in a specific fashion.

    What they allegedly have is a system to monitor bids so they are only paying just as much as they have to and no more for any given keyword, which gives you better value for money allegedly. If this is even technically possible I don't know. Their big selling point is that you only pay a fixed fee, which they are obviously using a set percentage of for adwords on your behalf, and the rest as profit.

    For one site they rang me about (not marketingweb, another business), when queried they were surprisingly reluctant to give me a quote price. I was finally quoted around $4000 a month!!!!! which wasn't for the whole of Australia - just for NSW! This is also where they get you - you see results and presume you are at the top of the paid listings (which they "guarantee"), but it's generally only for one state, which Google Adwords lets you segment by. This was for a very competitive search term, but still a scary big figure.

    This is one of the main reasons I primarily advocate SEO rather than paid search listings - as if you went for this, once you turn it off, you are nowhere to be found, whereas SEO generally has at least some longevity. I do actually use Adwords myself, but only for limited short term campaigns while SEO is being worked on or in ultra competitive industries, but not as a ongoing replacement for SEO.

    Matt
  6. Melinda B

    Melinda B Member

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    I have been told - and I haven't verified if this is true - that if you're a business and have your number published on your website then the Do Not Call register can't be used. Because you've made the number public and it's for a business rather than private they are allowed to call you.

    I agree, this is a huge problem for those of us who have our business phone as our family phone as well.
  7. PaulyT

    PaulyT Member

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    In my opinion word of mouth helps make a decision in regard to SEO.

    Via word of mouth I hooked up with a UK guy now living here who is a SEO gun....in my eyes.

    Of course with this stuff $'s talk....and he kepts telling me this!

    Seriously though I am very lucky to have found him as he is quick to get into projects and does not run over and his results are starting to show....his per hour rate is pretty good to!
  8. Craig_Longmuir

    Craig_Longmuir Active Member

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    never had the cold calling from SEO companies but used to get a lot from very pushy toner sellers!
  9. DavidThomas

    DavidThomas Active Member

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    I get plenty of seo companies, (or scammers) filling out my contact form promising 1st page in google, I ban their indian IP address once I receive the email.
  10. melbstrip

    melbstrip Member

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    Thankfully one of the perks of only having a mobile number is that I don't appear on cold-call list very often. However, having said that, I do still from time to time get the SEO "we can put you Page 1 of Google blah blah" calls.

    They almost always come through the phone as "Private Number" which makes me suspicious before I even answer. As soon as they start their spiel and I know its not a genuine service enquiry I simply hang up.

    My Grandmother once said: "the phone is there for my convenience, not for any Tom Dick or Harry with the capacity to dial a number"

    Hehe, funny old stick my Grandma :)
  11. KarenC

    KarenC Well-Known Member

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    Good on grandma's wisdom. :)
  12. Steve_Minshall

    Steve_Minshall Well-Known Member

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    That's true, I registered our business phone and we got it rejected because it is a business number. If it is a home line though you may as well try. All that will happen is whoever is running the scheme may just says no sorry so you've only wasted a few minutes of your time.

    I have to say though that we seem to be getting less SEO calls than say a couple of years ago. When we do they are usually pretty short and sweet.

    " hello we work with google and notice your site does not appear very high in their searches"

    "then try a more relevant search term and you will see we are over it like a rash. Good bye."

    I get more calls now from Australia (usually friendly female) offering me 'investment opportunities' and they seem astounded that I am not interested in hearing them out and that I don't want to receive some 'free' information.
  13. KarenC

    KarenC Well-Known Member

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    I just got a call from Telstra saying they have been tracking my calls and that they have found a couple of regular call centres who are constantly callling and they don't show their number to the public. Apparently all call centres have to show a genuine number that a customer can see and call back on to check, but of course many of them ignore that requirement. Even when you ask the caller to please remove you from their list, they just ignore you and call back the next day. Apparently there are many people that are being distressed over the constant calls including their requests to be removed from call lists not being honoured. The government person re the Do Not Call Register told me a while ago that home offices are currently in the 'too hard' basket but they are working on allowing businesses to go on the Do Not Call Register as well.

    If people honoured the 'please do not call again', then it wouldn't be so bad - but they just ignore the request, which is giving all call centres a bad name. I believe there must be genuine ones out there who do show their number ID and honour delete requests, but they appear to be few and far between at present.
  14. marvelit

    marvelit Member

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    i dont get too many calls, but i do get a lot of emails coming through my contact page with the same thing.

    i guess that they wouldnt do it unless they were getting a response from it!
  15. marketingweb

    marketingweb Active Member

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    In a lot of cases I think you will unfortunately find that they haven't even personally visited your site. Rather, it's just a "bot" that fills in contact forms and submits them.

    Pretty annoying really, as people get sucked in by thinking someone thinking they have read my site and may know some specific stuff to help me.

    The ironic thing is the higher I get in the search rankings, the more people I have offering me SEO services. Obviously they find sites in Google and spam them, but if i'm already being found it defeats the purpose a bit. Where they may have luck is with sites stuck on page 3 or 4 who really want to get to the top. Overall though, it's a numbers game.

    I also wonder how many of these actually WILL offer good SEO advice and services and how many are just scams!

    Matt
  16. Serena Star Leonard

    Serena Star Leonard Member

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    I have been getting them as well! I stupidly put my mobile number in the Yellow Pages free listing thinking that it can't hurt and it does!

    I found the SEO people very pushy, so I have come up with a selection of answers that will stop them in their tracks, the most successful ones so far are:

    "I am not a business"
    "I don't have a website"

    And the quickest call ending quote of them all "I am an SEO company too"

    Whoever said there is no such thing as bad publicity never put their mobile number in the yellow pages!

    : )
  17. Belinda82

    Belinda82 New Member

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    Looks like a lot of people out there are having the same issues as me, judging by the response on this post! Glad to know it is not just me!

    Funny thing is..since my original post....I have stopped getting those pesky calls...well at least for the past few weeks....haha....wonder if some of them have bumped into this post...let's hope it stays that way from now on! =)

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