After some comments on Windows 8 for $40 I'm inspired to start a new thread. IT is expensive up front. Of that there is little doubt. Hardware, software, training, inefficiencies post implementation and so on, all contribute to the over all spend. But over time, these should be negated by the opportunities provided by the solution The purpose of computerised systems is to deliver efficiency and/or functionality. We might have a system that allows to do a job 2 times quicker, saving wage costs in the long term or perhaps helping us be quicker to market. Or, we may have a system allows us to work out more accurate stock requirements, something we'd never have done before, freeing up valuable cash resources for other projects. Regardless, the systems should provide a benefit of some sort, but I get the feeling that that's not always the case. So, who gets value for money out of their BUSINESS IT solutions, and perhaps more importantly, who doesn't?