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Join Date: Mar 2012
Location: Melbourne, Vic
Thanked 153 Times in 146 Posts
| | Re: Help.. could only find old post re refunds...
I did have a run through it,,, oh boy, interpretation is interesting.. guess we just need to remember that the consumer has the law stacked on their side.. mind you not saying that is a bad thing.. its just when you come across an 'awkward' client that pushes the boundaries of the law, it makes an interesting read....
Still a little ambiguous.. there is a statement re returning goods that goes like this:
ask the supplier to collect the
rejected goods, if the goods cannot
be returned without significant cost
to the consumer.
What is 'significant cost'.. is it a percentage value of the said item, etc etc.. i may have to call to clarify as i cant find that definition...