
20-01-09
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 | Senior Member | | Join Date: Nov 2008 Location: Sydney, Australia
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Re: How to decide CBD and Regional Price Points?
Hi Lee,
Awesome site firstly.
Playing devil's advocate; one might argue that its not the client's issue that you're not in Sydney, even though you cater for that market. This is essentially your choice rather than your client's. But in saying that, I'm happy to pay travel costs for a provider who is perfect for our situation/requirement, regardless of their location.
If you're concerned about it - one option is to offer packages for Sydney which have different features to the regional/local packages. That is, offer packages in Sydney that are more fully featured to better suit the Sydney market (or whatever justification you come up with). The price of the Sydney packages can then absorb the travel costs, and the clients get more than the standard package.
Think of it like a phone contract - they're impossible to compare (on purpose) as the features are completely different between each one. Alternately, think of the special packages at 5-star hotels. Try to deconstruct the $600 price tag with the massage, dinner, late checkout, choccies on pillow, champagne on arrival, club membership, etc. This also has the effect of giving clients features of the Sydney package which is unique to that part of the world. That is, for each of the packages, ensure you can offer something that is quintessentially [Insert City].
__________________ Greg Pritchard
Director, Dedication Group
Business Technology Advisors. Dedication Group works with business stakeholders to plan and implement IT into their businesses. We are experts in strategic planning for business technology, and offer truly impartial, no-holds-barred advice.
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