Outsourcing your telemarketing

WAHM · #1 (**Link to this post**) 22-10-09

Does anybody have any recommendations on a business to choose to outsource my telemarketing requirements that wont break the bank.

I have started a mature age worker who works from home who is great but can only work on occasions which is fine as Lifestyle Careers is all about flexibility. I may have another lady starting in November.

I want to generate sales for my job board and keep getting objections, people dont want to try new ways. I have a professional script that has been developed but does not seem to be working.

To be honest I am terrible at sales - So I thought to myself - OK to grow my new business I need to outsource the telemarketing. So I contacted two companies. One wanted to charge me $40K and the other wants $6K for a 4 week period. I am a start up business with no money coming in yet as if I can afford that kind of money.

So any ideas people?

There is absolutely noooooooooooooo way I would outsource it to an overseas company, keep jobs in Australia.

Any suggestions would be appreciated.

LeelaCosgrove · #2 (**Link to this post**) 22-10-09

You won't find anywhere cheaper than $6k. If you don't have the money to outsource, you'll have to do it yourself ...

Quote:

I want to generate sales for my job board and keep getting objections, people dont want to try new ways. I have a professional script that has been developed but does not seem to be working.

1. You're ALWAYS going to get objections. Sales is not - read a script, person says yes. You have to answer their questions (that is, their objections).

2. "people don't want to try new ways" - that's a limiting belief. Don't buy the objection.

3. professional script developed by who? And how?

4. Are you testing your script?

5. How many calls are you making a day?

Just because people are saying "no" doesn't mean you're a bad salesperson. Sales is a numbers game ... eventually someone will say yes. I've seen really horrible salespeople make a lot of money because they JUST KEEP GOING ... and if you keep going you get better and you make sales ... there's no trick to it. No natural talent. It's purely practice.

WAHM · #3 (**Link to this post**) 22-10-09

Thanks Leela for your reply.

That is alot of money to spend. If a business gave you a guarantee that they will generate you sales - then one might consider using them in the future.

I have all the systems in place. The script was written by a company specialing in sales and telmarketing. No, not testing it......not making enough calls at all. Not enough time which is why I need to outsource.

Practice....practice..practice Looks like I will have to do it myself and will have to find the time and get better at it.

I hate the sales side of things, it must be that fear of rejection - certainly not my strong point. Some people are brilliant at it.

LeelaCosgrove · #4 (**Link to this post**) 22-10-09

No one is brilliant at it.

But the more you do it the better you get ...

I'll let the Sales Warlord give you the rejection talk, he's way better at it than me ...

THE SALES WARLORD · #5 (**Link to this post**) 22-10-09

Hey!

I would love to see if I can help can you pm a copy of what you are using and on Monday I will come back to you with feedback and we can talk ACTION PLAN!

I have been working with Amanda Cox who you have been seeing all over TV as the lady in charge of the Bad Mothers Club.

We worked for an hour a day for a week and she made her first 2 sales on the phone.

So I have specialist experience in getting WHAM's from sales fear to SALES WARRIOR!

Can't wait to get you making money!

WAHM · #6 (**Link to this post**) 23-10-09

That sounds great, I know Amanda through other networks - love what she does.

Can you add your email address so I can email you my script.

Cheers and have a great day.

soliddata · #7 (**Link to this post**) 23-10-09

I suggest you post an offer on elance.

Define your requirement as Australian bidders only.

Keep asking around. I use an outsourced telemarketer in Canberra who charges me $25 per hour with no minimums - she just loves the work (and she is extremely effective). I outsourced because if I was the one to do it, then it wouldn't happen.

There are plenty of freelancers out there, just test them out with 100 names and see how they go. I have done it a couple of times and am actually advertising on elance for another one today (I share my main telemarketer with 3 other businesses so I need more calling)

Give me a PM if you ant details of my elance posting.

Kevin

THE SALES WARLORD · #8 (**Link to this post**) 23-10-09

If you want to my help my email is:

gulliver@businesswritersanonymous.com.au

Feel free to get in touch.

keepsmiling · #9 (**Link to this post**) 23-10-09

Quote:

Originally Posted by WAHM

Does anybody have any recommendations on a business to choose to outsource my telemarketing requirements that wont break the bank.

I have started a mature age worker who works from home who is great but can only work on occasions which is fine as Lifestyle Careers is all about flexibility. I may have another lady starting in November.

I want to generate sales for my job board and keep getting objections, people dont want to try new ways. I have a professional script that has been developed but does not seem to be working.

To be honest I am terrible at sales - So I thought to myself - OK to grow my new business I need to outsource the telemarketing. So I contacted two companies. One wanted to charge me $40K and the other wants $6K for a 4 week period. I am a start up business with no money coming in yet as if I can afford that kind of money.

So any ideas people?

There is absolutely noooooooooooooo way I would outsource it to an overseas company, keep jobs in Australia.

Any suggestions would be appreciated.

Hey if you want to see if someone is avaiable for you i have a source that may be interesting as they have virtual telemarketers that work on COMMISSION only basis ......so if your interested send me a private message thanks

THE SALES WARLORD · #10 (**Link to this post**) 23-10-09

Guys,

Before any of you spend any money or contract commission only salespeople in the important thing to ask is do you have a script or system that works NOW?

Whether you go and spend the money on paid salespeople or engage commission salespeople you are still in the same place.

If you have no documented objection handling systems, no idea whether your current script is effective, and you are really at the mercy of however much time and money the crew you end up with ends up taking to get momentum.

Or don't get momentum at all...

On your dollar...

Or at least your time...

And even if they DO get results on commission only after figuring out what works and what doesn't. you are STILL in the dark about HOW to sell your products / services.

If that is where you all want to stay, I can't help.

There are absolutely are people who will take your money and time that you can outsource to now for whatever cost and whatever the degree of success.

The data and skills you need to build to be in control of your business cashflow generation remain un - built.

Imagine, learning what WORKS. And forever knowing HOW to generate more predictable cashflow in your business.

What would that mean to you?

Marketplace

Login

Outsourcing your telemarketing