Originally Posted by Fishx99
I am looking at moving my ecommerce website to US hosting website for various reason mainly PCI compliance.
Seems like you are doing exactly the opposite that we see in general in the Australian market. Are you moving the same website that you have now to the USA or changing the technology and rebuilding? If the issue you are trying to solve is PCI compliance and you are not changing the website then just moving it to a different host won't necessarily solve the problem. The host that you use is only part of the factors in the PCI compliance. Running a non-compliant website on a compliant host still means it is non-compliant. Australia has a number of good PCI compliant webhosts that are controlled by Australian regulation and laws and not US. That means you might actually have a chance of pursuing any potential issues if they come up. Your clients data is also protected by Australian law. You can loose all control of your own and client data when hosted overseas.
Originally Posted by Fishx99
Is there a noticeable speed difference in page loading time etc just from being further away? With ecommerce every extra second allows customer time to change their mind so page loading time is very important.
The time difference between various locations is referred to as latency. On average between Australia and the USA it is 200 - 250 ms. By comparison between Sydney and Melbourne it is around 30 - 40ms so basically the USA has 5 times more latency. That does not mean that your website slows down by 0.2 of a second. The visitors browser may need to call on the webserver many times 10's even 100's to completely load a website. So the same latency is added for each additional call and is compounding. You can find some information about the latency at http://www.verizonbusiness.com/au/ab...twork/latency/
. However most providers have similar stats.
If you are hosting where you know there might be some latency then a good web cache strategy is important. You can also investigate content delivery systems (CDN) like CloudFlare or Akamai.
In addition to the latency there is also the issue of service times and maintenance windows. Service providers in the USA will do maintenance basically in the middle of the Australian business day.
There is also some impact on SEO
but if you use the Google webmaster tool and setup correctly you can over come that to the most part. However if your target business area is Australia then sites of an equivalent rank
hosted in Australia will get better local Australian results. If you are targeting your business outside of Australia it will make little difference.
The other issue is that if you are using shared hosting in the USA you will in general find that there will be more contention for server resources as they seem to pack their systems more densely, at least the cheaper ones do. So if possible ask for service level guarantees that include server resources.
The key issue really is where your online business is targeted. If it is the USA then hosting there makes a lot of sense. If your core business focus is in Australia then it does not make sense.