Phone System for small business

[randypaynes]

Originally Posted by john.sheppard

My advice would be to stay away from Skype. I am currently using it and I'm not happy with it. It cuts out occassionally. Some of that may be attributed to my setup here however my other irk is calls get missed on my skypein number and I know for certain that is Skype's end with the problem.

I also think that SIP based phones are the go for business as that's what all the real phone people use.

I also tried 3CX, it's a great peice of software but it was too much mucking around in my opinion.

I'm about to try mynetfone's virtual pbx with SNOM IP phones, might work...might not

I have read on a blog that Skype is even in court with its VoIP that reputably belongs to someone else. Any update with this issue?

Well, as for me RingCentral's $7.99/month on an annually paid plan phone system works great for me. It includes voicemail, internet fax, toll free or local number, PBX extensions, online management, etc.

[VideoTraining]

Originally Posted by randypaynes

Well, as for me RingCentral's $7.99/month on an annually paid plan phone system works great for me. It includes voicemail, internet fax, toll free or local number, PBX extensions, online management, etc.

Is this service available in Australia?

Kind regards,

Tony Morris
www.DVDcoach.com
Online Computer Training Made Easy

[randypaynes]

Originally Posted by DVDcoach

Is this service available in Australia?

Kind regards,

Tony Morris
www.DVDcoach.com
Online Computer Training Made Easy

Unfortunately, I think it is not. But maybe they can offer an abroad service. It is usually in UK, Canada and US. I am just sharing what kind of phone system we are utilizing on the business.

[JohnSheppard]

Originally Posted by randypaynes

I have read on a blog that Skype is even in court with its VoIP that reputably belongs to someone else. Any update with this issue?

A while ago, a year or two now, Skype was sold to Ebay. Ebay botched up the agreement and apparently they didn't buy the whole kit and kaboodal. So there is currently a law suit trying to getting it everything fully owned, including the important parts.

Something along those lines anyway (I'm far from an authority on the matter)....

I don't think it's relevant for making a decision though...Skype are for the budget home market, anything else, there's better options...

[NeuroWebDesign]

These guys were great when I set up and complex system for a small call centre
http://nexttelecom.com.au

[jeremyhousely]

Have you heard of Asterisk in a Flash? It is free and open source.

[GregMarr]

Hi

Engin have a hosted PBX service for small business that should suit your requirements.

Haven't used it myself but have heard good things from others who have.

http://business.engin.com.au/MediumBusiness.aspx

[tr3nton]

Originally Posted by jeremyhousely

Have you heard of Asterisk in a Flash? It is free and open source.

Is this what you are referring: http://pbxinaflash.net/ ?

Isn't that just the server software, but you still need a service provider for them to connect? I notice your sig has phone system links - who do you normally go through as a provider?

[CruzAccountant]

Optus has pretty good business fusion plans.

[astrocommunications]

For a small business, your best options are Panasonic, Samsung and NEC. Think about common brands that you know make good electrical products like plasma TV's etc. I really feel people from a non technical background should stay away from voip systems like trixbox and stick with a traditional telephone system that works first time everytime. I own a Panasonic dealership so I am a little biased but I have personaly installed hundreds of phone systems in small businesses and I can say that for the average small business owner, you cannot do better than the Panasonic TDA30 phone system. If you install the voice mail/queuing card, you can have a message to answer calls, play a message and queue them until you can answer. You can have a different message for night/holidays and a personal mailbox for each phone handset.

Panasonic, NEC, LG and samsung phone systems all have these features and all cost about the same amount. For a small phone system with 4 handsets you will pay around $2200 and about $2700 with voice mail.

Panasonic phone systems, small business phone systems