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How do you cull your client base?

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Old 03-08-12
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Default Re: How do you cull your client base?

Most businesses need a mix of small and large customers, the trick is devote your time to the important 20%. Out sourcing the smaller jobs is probably the best option.

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Default Re: How do you cull your client base?

Value your labour and charge an hourly rate

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Old 03-08-12
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Default

Those who compete by price take note.

You are leaving money on the table and missing out on quality clients who are willing to pay premium.

Business wisdom is usually counter intuitive which is why the 20% make more than the 80%.

Quote:
Originally Posted by Burgo View Post
. Last time I did it I actually gained more customers, and so started to farm customers off to others in the industry that I knew would give as good a service as I did.

As my business grew I did end up with a team of 10, which I concidered just the right size and mix for our business and then farmed off those customer I either didnt want or couldnt service

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