Brand Management

timexking · #1 (**Link to this post**) 23-07-09

Hey All,

Do any of you use twitter/facebook to keep customers posted? If so, what do you post, how often do you post and what is the content of the message? Thanks!

FS Concierge · #2 (**Link to this post**) 23-07-09

Hi Sam
This is a hot topic at the moment, and you'll find a great discussion on it going on over here: TWITTER. I was wrong. Damn it.

Perhaps you have some experiences of your own to share with us?

Best,
Jayne

ConnextHosting · #3 (**Link to this post**) 23-07-09

Hi,

We use Twitter to keep our customers updated with our service status, company announcements and current promotions.

Cheers,
Shaun

timexking · #4 (**Link to this post**) 25-07-09

no particular experience in it, just wondering if customers would appreciate it or would it do more harm than good.

katejames · #5 (**Link to this post**) 28-07-09

I use Twitter to send links to interesting resources and to give clients a bit of a 'behind the scenes' view of the business. I also note when I've updated the blog or re-tweet other things of interest.

I think the key is to have a bit of a theme to what you're posting - and my preference is to go with quality not quantity.

timexking · #6 (**Link to this post**) 29-07-09

How do you develop your followers? Do you ask your clients for it or purchase it?

Login

Brand Management