Complying with the Trade Practices Act
The Trade Practices Act (TPA) applies to just about every aspect of a business - for example, advertising, price setting, and transactions with other businesses or consumers. Complying with the TPA minimises the risk of breaking the law and may actually improve performance by giving your business a competitive edge.
Businesses of all types can benefit from putting in place measures aimed at improving relations with their customers. If you want to:
- improve your customer relations
- enhance your reputation
- effectively assess and manage risks
- avoid the costs of legal proceedings
- increase your staff awareness about fair trading laws
then consider establishing your own compliance program.
What to do...
- See how to set up a compliance program on the Australian Competition and Consumer Commission website.
- Download the Small business guide to trade practices compliance programs for advice on how implementing a compliance program can reduce your risk of breaching the Trade Practices Act.
- Read about pricing and your trade practices obligations on the ACCC website.
- Contact the ACCC small business helpline on 1300 302 021.
This content is supplied to Flying Solo via business.gov.au,
the Australian Government's principal website for business information and resources.
