Changes to consumer laws
Tuesday 05 October 2010On 1 January 2011 the national Australian Consumer Law (ACL) comes into effect. The ACL will replace existing national, state and territory consumer laws. As a small business, it's important that you understand your responsibilities under the new law.
The ACL identifies business obligations and consumer rights across all business sectors, covering:
- standards of business conduct
- harmful business practices
- the regulation of specific types of business-to-consumer transactions
- basic consumer rights for goods and services
- the regulation of consumer product safety.
A website has been launched to help businesses and consumers understand their rights and obligations under the new law. For more information, visit consumerlaw.gov.au.
This content is supplied to Flying Solo via business.gov.au,
the Australian Government's principal website for business information and resources.
