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Tom Evison, Enigma Technologies

Enigma Technologies provides IT implementation, support and deployment to a wide range of clients, from home users to multi nationals. Read more

Tom Evison, Enigma Technologies
Maria Lesar, H.A.P.S. Business Solutions
Reeny Carvotta Barron, Passion and Possibilities
Maria Pantalone, Infinite Growth
Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo
Karen Curran, Unicorn Graphics
Donna Garrett-Young, Home Building Made Easy
Jan Bell, Bell’s Outsourcing Administration
Sandy Naidu, OzKidsActivities Pty Ltd
Jan Freitag, Proxim Group
Nicole O’Reilly, Anyhoodles
Alex Levashov, Altima Interactive
Simon Usher, Balloon Awesomeness
Rebecca Lynn, Lightbulb Coaching
Tom Mewing, Aussie
Banika Smee, Witjuti
Bob Jones, an SEO Company
Alison Taylor, Cloverlea Designs
Jane Hinchey, Ace Video Marketing
Emma Bannister, Presentation Studio

What say you?

I’m in this business for:
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4% - The shortest time possible
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HomeMarketingBusiness relationshipsClient Christmas gifts: hot or not?

Client Christmas gifts: hot or not?

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Up until last year I thought giving clients a gift at Christmas – or at least a card – was a sure-fire winner. It turns out there is a very passionate divide on the subject amongst business owners.

16 Nov 09 | Peter Crocker

In response to a previous article called four unique corporate gift ideas, 75 commenters jumped in to have their say.

Karen from Melbourne was supportive of gifts. “We have given gift-wrapped poinsettias and boxes of cherries and both have been received appreciatively. But it really is the thought that counts, so give something.”

Peter from Byron Bay didn’t agree. “I don’t send gifts or cards. If my clients and business associates don’t already realise how much I appreciate them then I have a serious problem! Be careful the silly season doesn’t end up making you look stupid!”

Even the seemingly win-win charitable client Christmas gifts drew criticism from quite a few people, including Sarah from Brisbane.

“While I'm all for sponsoring children / saving the environment etc. I'm afraid I think it's tacky when businesses do this and then shout about it via their seasonal messages. If you genuinely want to thank me for my business, send a personalised message or gift.”

So this year I’m just not sure anymore.

Arguments for client Christmas gifts: 

  • It’s a great way to show appreciation to those who have supported your business. 
  • It’s a good excuse to stay top of mind with your prospects for the year ahead. 
  • It’s a relatively low cost way to make a big impression - everyone loves a freebie! 
  • Why not give a charitable goat and everyone wins?

Arguments against client Christmas gifts: 

  • There’s enough stuff in the world already. 
  • It’s a waste of time, money and bad for the environment. 
  • In the flurry of holidays no-one remembers who gave them which bottle of champagne. 
  • Religious celebrations are a personal thing, not a marketing opportunity.

So what’s the bottom line?

From a business point of view, I still believe a thoughtful and creative gift and/or hand-written card at the end of the year is worth the effort. For me the key is to make it personal.

Where do you stand on giving client Christmas gifts and/or cards? Give it to me straight.

“ I still believe a thoughtful and creative gift and/or hand-written card at the end of the year is worth the effort. ”
 
Peter Crocker

Peter Crocker is a director of Flying Solo responsible for marketing and advertising. As a business copywriter he partners with digital agencies and corporate clients on websites and digital content. He’s the co-author of Flying Solo Revisited – How to go it alone in business.

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