Member Spotlight
Deb Pilgrim helps small business owners start, grow and lead their business, so that they can create the life they want. Read more
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What say you?
Do you take on friends/family as customers?
63% - Sure! The more the merrier.
28% - Sometimes, but tread with caution
8% - No, best to avoid wherever possible
Profile | Donna Hanson
Donna Hanson
Donna Hanson is one of Australia's most sought after specialists on the subject of technology training. Her organisation, Prime Solutions, is an in-demand resource for corporate computer training, but she also has a sound understanding of the needs of small business, having successfully operated her own company since 1996.
Added to this extensive experience is Donna's unusual ability to cut through the mysterious and often confusing “computer-speak” that usually accompanies anything to do with IT. Enhanced by her great sense of humour and easy-going manner, Donna communicates information and provides solutions in language that we can all understand and in a way that has lasting impact.
Work smarter, not harder.
Articles by Donna
Email etiquette when confidentiality is important
08 Aug 06Donna HansonA survey on the Flying Solo website found that over 54% of respondents believe it is appropriate email etiquette to discuss sensitive business topics via email. I think this is a huge risk for soloists and our customers. Read more
Comments: 5Email tips: How to use rules, folders and signatures
04 Apr 06Donna HansonIn the same way we regularly clean up our office, so, too we should tidy up our inbox. These email tips include ideas on how to use rules, folders, signatures and more to streamline your email. Read more
Comments: 6Managing email when you're out of the office
13 Dec 05Donna HansonBy managing email better when you're out of the office, you can avoid an overcrowded inbox on your return. These seven simple tips will help. Read more
Comments: 3Five tips for reducing SPAM
29 Nov 05Donna HansonSPAM is slang for unsolicited emails of a commercial nature. Like all soloists, you most likely find SPAM a huge time waster and major irritant. There is a way of reducing SPAM! Read more
Comments: 4Why we all need basic computer training
09 Nov 05Donna HansonMost of us use our computers every day. But without basic computer training behind us, we could be missing a trick or two. Read more
Comments: 1How to set up a business and computer backup system
23 Oct 05Donna HansonWhat would happen if your laptop, computer or network crashed or was stolen? Because we keep so much vital information on our PCs, it makes sense to have a computer backup system in place. Read more
Comments: 10How to choose an ISP (Internet service provider)
04 Oct 05Donna HansonA reliable Internet connection is standard equipment for today's soloist. If you are yet to get online, these hints on how to choose an internet service provider (ISP) will help. Read more
Comments: 10Join the community! It’s free.
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