After a colourful career in marketing, publicity and graphic design, Megan now focuses her writing and editing nous to help others be engaging and understood. Under the banner of wordmix, Megan enjoys helping people get their message across - whether it's on the Net, on paper or speaking directly. She has also been the voice behind many a commercial, so understands how the written word is expressed out loud.
She has worked in New York and Venice, had an opinion column in Byron Bay's Echo, was the production manager for Antiques and Art magazines, and worked for Craft Queensland as their marketing officer.
Megan's passion for telecommunications - combined with her curiosity for most things different - probably explains why her clients are based all around Australia and span a number of industries.
"Everything has its beauty but not everyone sees it." - Confucius
My previous article discussed briefing a designer prior to business logo design. It is important to give a detailed account of your business and market as well as your design ideas. Naturally you will want designers to introduce their own ideas also.
As soloists, our resources are tighter than ever. We don’t have time to take a nap. Our clients depend on us; they expect us to be efficient, responsive and, well, awake. So taking a nap during work hours is not professional behaviour…or is it?
Keeping your client informed, particularly when things aren’t going so well, can save your relationship and boost your business. The secret to effective customer service is how you contact your client – and how often.