Sydney, New South Wales
After Sam left Bristol Uni in 1996, she got a Proper Job and was very unimpressed with it. In 1998, she upped sticks
and moved to Sydney. Shortly after, Sam began her career as a soloist. For the next few years she ran a copywriting
& editing business, My Word, which she adored as it not only financed her Tim Tam habit, it also enabled her to
work in her pyjamas.
One day in 2001 she met Robert Gerrish, who invited her to contribute to his Flying Solo newsletter. Next they
collaborated on a book, Flying Solo - How to go it alone in
business. Sam has now fulfilled her lifelong ambition of becoming a published author and has high hopes
of retiring on the royalties. In the meantime she is the editor of Flying Solo. Want to say hello? Contact Sam.
Sam's memorable quote
"Perpetual devotion to what a man calls his business, is only to be sustained by perpetual neglect of many other
things." Robert Louis Stephenson
There’s nothing like an article on mobile phones to get people stirred up, as Megan Tough’s recent piece proved. 
However self-aware you consider yourself to be, it’s surprisingly common to underestimate your effect on others.

Last year I wrote about the importance of apologising when you know you’re in the wrong. By doing so, you encourage feelings of goodwill and show you’re responsible for your actions.

Us writers delight in the use of analogies and what better subject to choose than love making?

Before becoming a mum, I was a prolific list writer and multi tasker. But now spare time is at a premium, these methods aren’t cutting the mustard. Here’s what I do now.

My recent experience with a multinational cosmetics firm provides a textbook lesson on how not to treat your customers.

With resolutions in place and a strong sense of optimism, now is the ideal time to make a conscious decision to give up a grudge.

Soloists have lots to look forward to at this time of year, with a well-deserved break on the cards for most of us. But December also has its stresses, many of them gift-related.

If you’re ever intending to take extended leave from your work, step sideways into a different role or simply escape one set of tasks to concentrate on another, this one’s for you.

My last newsletter addressing would-be soloists generated some lively conversation, which is always a pleasure to see.

We know this newsletter’s readership includes a number of individuals who would love to fly solo, but aren’t. If you’re lurking in the wings of the solo stage, then this one’s for you.
We've brought on some terrific new contributors in recent weeks, with more debuting soon. Our new experts will be covering areas we’ve not addressed fully in the past, including financial management and understanding insurance.
Judging by last week's poll results, we reckon we're excellent communicators. 70% of respondents describe their ability to communicate as 'higher than average'.
Before I get started, I must welcome our new readers from the family day care community. Please settle back and have a good read, we'll help you clear up the toys later.
With delightful regularity, we receive feedback from the solo community offering some form of praise for the work we do here at Flying Solo. Naturally enough, we love it! Occasionally, though, we'll receive a comment where the karma isn't so good.
Last week, Robert told you about his past as a second hand car salesman. I'd like to add that he recently had cause to dust off the patter when he sold his one-careful-owner family wagon… to me.
This time last year I took a trip to Borneo, where I climbed south east Asia's largest mountain. I learned a great deal from the experience, including why climbing a mountain is so often used as an analogy in the world of planning and goals.
It's a marketing no brainer, but I was recently reminded of the remarkable effectiveness of good customer service.
John-Paul and I got carried away at an auction last week. Luckily we weren't buying a house. Instead we were purchasing orchids.
There's nothing like running a solo business to ruthlessly expose our strengths and weaknesses. We try to juggle all the balls and wear all the hats, but inevitably we're good at some things, not at others.
This week's newsletter is a day late, due to a technical issue we encountered yesterday. Sorry for that, happily all is resolved now. Recently I became aware of the incredible impact of…well, being aware.

A friend described to me today how his 23 year old son turned a corner just recently when working in a computer shop. Alistair was bursting with technical knowledge yet really lacked confidence.
How many of your customers come to you as a result of your website? If the answer’s not many, perhaps it’s time to put the spotlight on your site’s content and look at the best way of writing websites.
A majority of soloists admit they are concerned about their small business credibility. But before changing our ways to suit others, we should recognise the legitimacy of our chosen workstyle.

It's our duty as soloists to turn our back on today's work-obsessed culture. When setting priorities, we must ensure our work takes its rightful place alongside other priorities. When we suffer due to lack of balance, so of course does our business.
For many, Google has become an integral part of our online experience. Now with Google Desktop Search, you can harness Google's searching power on your own computer. Is this free online tool the best thing ever or an excuse for fast and loose filing?
With 143 million downloads, Skype is the free Internet telephony service that has got everyone talking. Once you have it installed, Skype enables you to make free 'calls' from your computer. As you'll read it's well suited to us soloists.

In the battle of the internet browsers, will heavy hitter Internet Explorer win out or can open source Mozilla Firefox come up trumps?
Good newsletters (or ezines) build reputations, plus they inform and attract customers. Best of all, they cost next to nothing. Read on for six steps to creating a successful email newsletter.

One of the most important client communication skills soloists need to master is the ability of saying ‘no’ to certain requests.

Do you want to know more about managing small business growth? Ethan Nyholm, co-founder of digital luggage specialist STM (Standard Technical Merchandise), describes what it's like going from solo to small business.

Subscribe to Soapbox, our weekly jolt of soloist wisdom, for free access to all our latest articles. Plus, for a limited time: four free bonuses
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