: Coach and TrainerSydney, New South Wales
www.redshift.com.au
Managing people in and around your business can often be a challenge. John Raymond’s own brand of training and coaching is designed to address this important component of the business success equation.
Over the years, John has gathered a kitbag of tools, strategies and understandings to support and empower people to better relate to and manage other people. His approach to first manage yourself and then seek to manage your interactions with others has assisted managers and management teams from large corporations to solo flyers.
One of the biggest compliments he gets is the feedback that his work in business helps people’s improve their relationships at home.
John's memorable quote
"Live well by loving well"
We all get turned down from time to time, but while managing rejection can be hard, each time it occurs we have the opportunity improve our business skills and learn more about our ourselves.

As those with good time management skills will know, it's not about creating more time, but how we manage ourselves in the time we have. Therefore if you are looking for answers, it is worth investing some time in asking the right questions first.
Much as we love the song, if you want to see your new business achieving success, it's best to avoid too much "wishing and hoping".

Even if your customer service is good, there will be times when you ought to push the boat out and provide exceptional customer service.

Effective communication skills are critical to running a successful business. However, every now and again, we inevitably have difficult conversations. Here are some tips on how to face up to the task.

If you take responsibility for your reaction to external events, you will be able to take control of your emotions. You will be amazed by the power of positive thinking!
A strong sense of freedom is undoubtedly one of the key appeals of working for yourself, and discipline helps us keep it all together.

If we engage in professional networking, we'll never feel isolated. Question is, how do you turn colleagues into allies?

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