Melbourne, Victoria
www.winningwords.com.au
Robyn loves what most people hate; writing tender responses, pitch documents and sales proposals.
Robyn started her own consultancy, Winning Words, in 2001, capitalising on a career in senior industrial sales &
marketing roles. Her services are constantly in demand with good reason; she has helped her clients to win and retain
hundreds of millions of dollars worth of business and to be shortlisted for widely advertised and competitive
tenders.
Robyn is a respected speaker and author on sales and marketing topics. Her first book The Shredder Test
– the Australian Guide to Writing Winning Proposals was published in May 2007 and her articles have also
been published by the Australian Institute of Marketing, the British Association of Communicators in Business, the
Australian Professional Services Marketing Association & MarketingProfs.com.
Robyn's memorable quote
"How you sell is becoming as important as what you sell." Barry Trailer, CSO
Insights
Unless you have been living under a rock you will realise that Australia is in the grip of an economic downturn. Yet according to Flying Solo’s August poll, most of us see negative talk on the business outlook as ‘boring’ or nothing to worry about.
For a soloist, ‘working on your business’ inevitably means working on yourself, something I realised had not been a priority. In this article I discuss ways you can renew passion for your business.

Positive word-of-mouth is the main source of new business for many soloists, and networking is a good way to build it. But people have to remember you to refer clients, so how you introduce yourself to people you meet is important to boost referrals.
Typically, the smaller a business is, the more important it is to specialise, and you can’t get much smaller than solo. For a soloist, specialist positioning is a powerful target marketing and business management tool.

Professional salespeople love negotiation, but many soloists are more comfortable doing their job rather than negotiating about it. Here are nine tips for improving your negotiation skills.


Price setting is tricky for new soloists to master. Do you charge on a project, daily or hourly basis? Do you base your pricing on what others charge, what you’d like to earn or what you think the market and/or prospect will bear?
Most of us see the decision to buy as the customer’s. But us soloists are, to a degree, defined by who we do business with, so our part in the decision is equally important. This short exercise will help you to focus on choosing the right customers.
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