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Maria Lesar, H.A.P.S. Business Solutions

Maria is an experienced bookkeeper organising small businesses. She assists clients with setting up their new business ensuring they have applied ... Read more

Maria Lesar, H.A.P.S. Business Solutions
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What say you?

I’m in this business for:
65% - The long haul
2% - The shortest time possible
31% - As long as I enjoy it
I’m in this business for:
 
HomeWork smartProblem solvingAre you a necessity or a luxury business?

Are you a necessity or a luxury business?

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If there’s one group of soloists who’ll definitely have noticed a change in business enquiries in recent months, it’s those in the ‘luxury’ business. If that’s you, it’s time for a necessity makeover.

10 Aug 09 | Robert Gerrish

In a tough market, certain independent professionals risk being set aside in their buyer’s eyes due to a perception of luxury – a service that’s not really needed right now. They face a wall of “Sorry, but I have more important things to spend my money on.”

Struggling for relevance is very painful and often manifests in minor acts of desperation – hurried and ill considered marketing actions; clumsy referral requests; overt self promotion at any opportunity and over zealous blogging, Twittering and the like.

There is another way and it has to with firmly repositioning as a necessity.

If there were a league table of the world’s-most-needed, I suspect that somewhere down the list, amongst the flower arrangers and pet psychologists would be many who could and should be much nearer the top.

I certainly know of quite a few coaches and consultants whose phones are not ringing off the hook right now and yet (happily) my own little coaching business is chugging along quite nicely.
This is simply because I articulate the value of my role and I position myself more towards outcomes and results, than getting lost in methodology and process.

If you want to grow your business, I can help you do it. Pure and simple. At the outset, why would you worry how I do it?

Am I going to stop using my personal trainer or cut back on my virtual assistant? Not a chance. I totally get how their work contributes to the betterment of my life. It’s never ‘can I afford to keep them’, but always ‘I can’t afford not to’.

Necessity versus luxury. Take a good hard look at the language you’re using and the position you’re adopting. Can you see room for improvement? Post a comment or join my discussion thread on Are you clearly fulfilling a need? in our forums.

“ If there were a league table of the world’s-most-needed, I suspect that somewhere down the list, amongst the flower arrangers and pet psychologists would be many who could and should be much nearer the top. ”
 
Robert Gerrish

Robert Gerrish is one of the Flying Solo crew and supports soloists as a coach and consultant. He presents at conferences and networking events and bangs on to the media or anyone who listens, about all things micro. Along with Sam Leader and Peter Crocker, he's the co-author of Flying Solo – How to go it alone in business.

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