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Member Spotlight

Rachel Abdy, Pace Administration

Rachel Abdy, Pace Administration

Pace Administration offers administrative services to small, micro and self-employed businesses in the northern suburbs of Adelaide. Read more

Bob Jones, an SEO Company

Bob Jones, an SEO Company

'an SEO Company' provides authentic SEO services for small businesses in Australia. Read more

Tania Shirgwin, BizEez Virtual Solutions

Tania Shirgwin, BizEez Virtual Solutions

BizEez Virtual Solutions specialises in assisting businesses with their online marketing needs through social media, email marketing and WordPress ... Read more

Karen Curran, Unicorn Graphics

Karen Curran, Unicorn Graphics

With Unicorn Graphics, you get agency quality graphic design solutions at a lower investment with a person who has the ability and knowledge to do ... Read more

Mark Rubiolo, Bubbling With Energy Entertainment

Mark Rubiolo, Bubbling With Energy Entertainment

Bubbling With Energy provides entertainment and amusements for corporate events and private parties including jumping castles, mechanical bulls, su... Read more

Amanda Pearce, Amanda Pearce Bookkeeping

Amanda Pearce, Amanda Pearce Bookkeeping

Amanda Pearce is an Australian MYOB bookkeeper and virtual assistant who works with small companies. Read more

Garry Bolton, Sharp Wedding Photography

Garry Bolton, Sharp Wedding Photography

Garry specialises only in wedding photography, offering quality and affordable digital wedding photography services to Adelaide and regional South ... Read more

Lisa Abejja, Little Pip by AmbeRocks

Lisa Abejja, Little Pip by AmbeRocks

Little Pip by AmbeRocks sells natural, earth friendly, sustainable products for mums and babies. In this chemical-based world, our little ones face... Read more

Bob Owen, Classic Diecast

Bob Owen, Classic Diecast

Bob Owen from Classic Diecast maintains an online business and information portal selling premium Dinky Brand diecast collectable models to collec... Read more

Karen Wickham, That’s Creative!

Karen Wickham, That’s Creative!

That's Creative! provides graphic and website design services to clients right across the world. Currently Ebook Design is their most popular servi... Read more

Nicole O’Reilly, Anyhoodles

Nicole O’Reilly, Anyhoodles

Anyhoodles helps small business improve their online presence through new and improved websites and SEO strategies. Read more

Victoria Judge, Expert Agency

Victoria Judge, Expert Agency

Victoria Judge helps people build a successful business around their expertise, through a combination of one-on-one workshops and outsourced servic... Read more

Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo

Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo

Peter Crocker, marketing head honcho, Sam Leader, editorial big cheese and Robert Gerrish, founder and general nuisance spill the beans. Read more

Sandy Naidu, OzKidsActivities Pty Ltd

Sandy Naidu, OzKidsActivities Pty Ltd

OzKidsActivities is an online directory for kids activities, classes, entertainment, events and birthday party venues. Read more

Tony Cosentino, The WordPress Guy

Tony Cosentino, The WordPress Guy

Tony Cosentino builds WordPress websites, trains businesses how to manage a WordPress site and provides long term fanatical support for WordPress s... Read more

Felicity Van Rysbergen, Well Versed Copywriting

Felicity Van Rysbergen, Well Versed Copywriting

Well Versed Copywriting specialises in creating corporate web content, information architecture and analysis, and marketing documentation for a bro... Read more

Tim Pacheco, Function5 Web Design

Tim Pacheco, Function5 Web Design

Function5 Web Design creates and manages an online presence for small businesses, from basic information websites through to feature rich shopping ... Read more

Fiona Johnston, Peach Business Management

Fiona Johnston, Peach Business Management

Fiona works with small business owners getting started or growing an existing business. Her services include creating business plans, tax planning ... Read more

Jan Bell, Bell’s Outsourcing Administration

Jan Bell, Bell’s Outsourcing Administration

Jan Bell is a virtual secretary who does administration and back office work from secretarial to bookkeeping. Read more

Banika Smee, Witjuti

Banika Smee, Witjuti

Witjuti has a range of bamboo clothing designed for yoga, travel, maternity or just lounging around. Read more

Rachel Abdy, Pace Administration
Bob Jones, an SEO Company
Tania Shirgwin, BizEez Virtual Solutions
Karen Curran, Unicorn Graphics
Mark Rubiolo, Bubbling With Energy Entertainment
Amanda Pearce, Amanda Pearce Bookkeeping
Garry Bolton, Sharp Wedding Photography
Lisa Abejja, Little Pip by AmbeRocks
Bob Owen, Classic Diecast
Karen Wickham, That’s Creative!
Nicole O’Reilly, Anyhoodles
Victoria Judge, Expert Agency
Peter Crocker, Sam Leader, Robert Gerrish - Flying Solo
Sandy Naidu, OzKidsActivities Pty Ltd
Tony Cosentino, The WordPress Guy
Felicity Van Rysbergen, Well Versed Copywriting
Tim Pacheco, Function5 Web Design
Fiona Johnston, Peach Business Management
Jan Bell, Bell’s Outsourcing Administration
Banika Smee, Witjuti

What say you?

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HomeWork smartProcesses

Work smart | Processes

Putting in place effective business processes is a key way of working smarter, not harder. And once the business processes have been implemented, it is beneficial to document your business procedures to save you time in the future.

This section includes a wide range of business processes articles covering topics such as project management skills and why projects fail, stock management and how to organise your paperwork. It is good practice to regularly monitor your business processes to see where improvements or changes can be made to help things run more smoothly.

How filling my beanbag can help your business

01 Nov 11 | Sam Leader

When I grow up, I’m getting a proper sofa. In the meantime, I like to lounge on beanbags. Sit back and relax as I draw a surprising business analogy. Read more

Comments: 10

Micromanaging: Overcoming your inner micromanager

14 Feb 11 | Madeleine Shaw

If you’ve ever worked for a micromanager, you know how destructive it is. One of the joys of soloism is being free of micromanaging monsters. But are you really? Read more

Comments: 3

Writing briefs

03 Jan 11 | Jo Macdermott

Writing briefs to suppliers is part of everyday business for many soloists. Here’s how to do it with class. Read more

Comments: 4

NLP: Are your strategies working?

23 Oct 10 | Deborah Keep

Do you ever find yourself doing something in a way that frustrates or irritates you, over and over again? Read more

Comments: 5

The importance of business process documents

25 Jun 10 | Karen Morris

As your business grows you may consider obtaining help, whether by outsourcing tasks to free up your time or hiring staff. Either way, are you ready for all that involves, including having business process documents? Read more

Comments: 1

Processes and why we need them

24 Dec 09 | Robert Gerrish

If you've ever read small business classic, The E-Myth, you'll be aware that processes and procedures are highly valuable to our enterprises. But you still haven't written any, right? Watch this video and learn how to get started. Read more

Comments: 0

Tips to create standard business procedures

07 Oct 09 | Megan Tough

The more soloists can create standard business procedures for what they do, the more efficient, productive and consistent they will be. Activities that can be proceduralised are often low cost and result in big payoffs. Read more

Comments: 13

Business procedures manual: The style guide

29 Sep 09 | Heather Smith

We have read about the benefits of documenting the procedures we adhere to in our business. Michael Gerber has made a lot of money telling us we need them and Flying Solo extols the virtues of a business procedures manual, but where to start? Read more

Comments: 13

Creating a business procedures manual

29 Aug 09 | Craig Reid

Processes. Love ‘em or loathe them, we can’t live without them. They are part of everything we do. But often we take our business processes for granted until disaster hits or we need to break free from our indispensible role as the boss. Read more

Comments: 16

Why we all need more structure and routine

16 Aug 09 | Kate James

One of the challenges for many soloists is having too much freedom. When you work alone, no one notices when you don’t follow a structure or routine, tidy your desk or get your filing done. But productivity can nosedive if you’re not careful. Read more

Comments: 8

Five business processes that drive success

26 Jul 09 | Stacey Barr

Business processes are the flows of activities that get things done in your business. Once processes are identified and measured, you can automate, streamline and even redesign them in the best possible ways for your business. Read more

Comments: 12

The Big O – Being organised!

25 Jun 09 | Roz Howland

Any improvements you make to your business processes will relate directly to your clientele numbers. Which of course relate directly to your balance sheet. It’s simple: being more organised equals more profit. Read more

Comments: 10

How to avoid false and misleading conduct

28 Apr 09 | Michael Terceiro

Here’s a summary of section 53 of the Trade Practices Act 1974 (TPA), which deals with false and misleading representations. Read more

Comments: 3

Are your business templates up to date?

09 Apr 09 | Linda Anderson

Like many soloists, I use templates. Mine are for things like invoices, coaching agreements and emails for new clients. Business templates create efficiency; however they also create opportunity for error. Read more

Comments: 7

Misleading or deceptive conduct

23 Nov 08 | Michael Terceiro

Did you know that you can fall foul of the law if you engage in misleading or deceptive conduct, or conduct that is likely to mislead or deceive? Read more

Comments: 7

The importance of using checklists

03 Nov 08 | Robert Gerrish

It amazes me how many times I come away from a life experience with something valuable to my business. In many cases, the gems are as simple as they are surprising. Here’s one about using checklists that I was reminded of a couple of weeks ago. Read more

Comments: 23

Business systems: How they save your sanity!

27 Apr 08 | Sue Hirst

A challenge for any solo business owner is how to get others to help run the business, so that it doesn’t completely take over your life. You can look over everybody’s shoulder all of the time or you can invest in business systems to free yourself. Read more

Comments: 7

Benefits of a good work-in-progress system

23 Mar 08 | Sue Hirst

A successfully managed work-in-progress system for your solo business can help you improve profitability, cashflow and customer satisifaction. Read more

Comments: 2

Taking stock of your stock management

20 Jan 08 | Sue Hirst

Stock needs to be available for sale when your customer is ready to buy. But because it sucks up cash to have it waiting to be sold, it is good stock management to keep stock on the shelf for the shortest possible time. Read more

Comments: 6

Why you should document procedures

28 Nov 07 | Mark Moore

Mastering the art of performing a new business process, such as using a new software program, is something we can be proud of. It is also something we should write down. Here I outline several reasons why it is beneficial to document procedures. Read more

Comments: 13

Why you need a business procedures manual

12 Nov 07 | Sam Leader

If you’re ever intending to take extended leave from your work, step sideways into a different role or simply escape one set of tasks to concentrate on another, then read on to find out why you need a business procedures manual. Read more

Comments: 29

Successful business strategies: Is faster better?

05 Nov 07 | Robert Gerrish

It seems to me that everywhere I look someone is trying to persuade us to accomplish things more quickly. Doubtless there are successful business strategies and products that can help us be more efficient, but is faster always better? Read more

Comments: 11

The importance of setting boundaries

04 Oct 07 | Linda Anderson

Many soloists fall into the trap of saying yes to business that they should really be saying no to. To avoid this happening, you need to understand the importance of setting boundaries in your business. Read more

Comments: 7

September is the time for action

02 Sep 07 | Karen Morath

Spring is a time of new life, and that’s exactly what we can do with September. Now is the perfect time to reassess your business and do some of the things you have been putting off all year. Now is the time for action! Read more

Comments: 7

How social capital is good for business

16 Aug 07 | Zern Liew

When social capital, or generosity, is a foundation of your business strategy, it provides huge benefits. It helps build strong relationships with your community and customers, plus when it comes to PR, it beats expensive advertising. Read more

Comments: 4

Australian copyright law: How to protect your work

30 May 06 | Melissa Norfolk

What would you do if you discovered your work had been reproduced without your permission? Here we look at the basics of Australian copyright law, including how to protect your work and what work can't be protected. Read more

Comments: 6

Slimy business practices

01 Dec 05 | Paul J. Morris

Many of us engage in certain business practices because, well, that’s what businesses do, even when these business practices leave us feeling creepy and oily. Read more

Comments: 8

 

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Small Business is Australia's fastest growing sector – this business community site was created for those running a small business of one to five people. Here the solo and micro business owner will find small business forums, a small business directory, free resources, help, tips and advice on: starting a small business; working smarter when working from home; effective small business marketing; small business networking; the solo psyche; staying balanced as a small business owner; small business technology advice and small business finance tips.

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