Business psychology Business skills: Managing rejection John Raymond - March 11, 2006 We all get turned down from time to time, but while managing rejection can be hard, each time it occurs we have the opportunity...
Uncategorized Time management skills: Asking the right questions John Raymond - January 3, 2006 As those with good time management skills will know, it's not about creating more time, but how we manage ourselves in the time we...
Growth Achieving success: Are you doing a Dusty Springfield? John Raymond - November 22, 2005 Much as we love the song, if you want to see your new business achieving success, it's best to avoid too much "wishing and...
Customer experience Exceptional customer service John Raymond - October 31, 2005 Even if your customer service is good, there will be times when you ought to push the boat out and provide exceptional customer service.
Communication skills Effective communication skills: Managing difficult conversations John Raymond - October 2, 2005 Effective communication skills are critical to running a successful business. However, every now and again, we inevitably have difficult conversations. Here are some tips...
Business psychology The power of positive thinking John Raymond - August 24, 2005 If you take responsibility for your reaction to external events, you will be able to take control of your emotions. You will be amazed...
Health + wellbeing Working for yourself: Balancing freedom and discipline John Raymond - July 27, 2005 A strong sense of freedom is undoubtedly one of the key appeals of working for yourself, and discipline helps us keep it all together.
Marketing Professional networking: Turning colleagues into allies John Raymond - July 6, 2005 If we engage in professional networking, we'll never feel isolated. Question is, how do you turn colleagues into allies?