Frequently Asked Questions

Get answers to some questions we’re commonly asked.

General
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Membership
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.

Directory & Listings
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.

Forums
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.

Technical Issues
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.

Events
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.

Store
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.

Accounts & Billing
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  • I want to delete my account. How do I do this?

    Please specify whether you want to:

    1) Cancel your paid membership. Please see the answer to this question.
    2) Remove your directory listing? You will need to contact us.
    3) Unsubscribe from the newsletter? Just click on the ‘unsubscribe’ link at the foot of each newsletter.
    4) Remove posts/identity from the Flying Solo forum? There’s no DIY fix but we can help.
    5) Remove you from everywhere? We can do this on your behalf too.

  • I’m having login problems. What can I do?

    Please try emptying your cache to clear cookies and give it one more go. If that doesn’t work (and you haven’t thrown anything at your computer) get in touch here and we’ll get one of our tech peeps to fix you up just as quickly as possible.