Hi all, I am currently in the process of designing a business that encourages customers to create lasting change in their lives when it comes to fitness, nutrition, lifestyle, and wellness. My business would mostly be an online platform but will have some face-to-face communication when completing personal and group training. My question is to ALL business owners... what are your TIPS and ADVICE when it comes to good communication? What skills do you believe are required in business? How do you communicate with customers? LASTLY, what has worked and/or not worked in the past for you and your business when it comes to customer communication? Thank-you all. I look forward to learning from you, Kind regards, Maddison.