What amount is correct to charge? I've come up with a new method and just started using it (yet to see how it works out). I've always had problems determining the amount to charge for my work (I.T. Support). I get jobs ranging from a one mouse click fix (or the "oh, it didn't work before you came") to some that stretch over days and require many revisits. For the former I don't have the hutspah to charge my minimum fee, and the latter I never charge near the real time it takes. The other problem I have is I never employ any trades or services, so I have no real idea of what a current rate for various types of jobs is. The last time I worked for a wage was the early '80's. Most of my jobs require two return trips to the clients premises - to get the computer, then return it (so up to 2 hours travelling before I charge extra for travel), plus a minimum of an hours work. So I charge $100 for the first hour, then $50 per hour. I think that first $100 sounds a lot to people, particularly if they have a regular job and their hourly rate of pay is a lot lower. I mostly bring the computers home to work on them (as it's cheaper for the client and nicer for me) and although a computer might take a day or two, it's not like I'm sitting in front of it the whole time. I can do other on site calls and even non computer related things while it may be downloading or scanning. Inevitably there will be times I undercharge, or others where the client feels I charged too much. Hard to get a situation where both parties feel ok about it, you retain clients and both parties are happy. So to try to get to the point - I decided to let the clients determine what they pay me! Attached is a handout I give to clients as I explain it (this is a quick first draft - needs work). I let them ponder it over a few days. Issues - Explaining it. It's tricky. Hard to explain and hard for clients to grasp. That's why I leave the printout with them as well (and may later put it all on a web site). It may be difficult with clients that want to pay straight away, as I'd prefer they think about it before arriving at a figure. I might give the option for them to revert to the conventional method - where I determine a figure. Being underpaid. Very well could happen. If it's just a bit I don't mind as it probably means they'll keep using me and perhaps I can drop a hint that they need to increase the figure. If it's very low, it's an indication of the type of client I don't want as their expectations of what they receive don't match what they expect to pay and that's always a recipe for disatisfaction and pain. Being overpaid. Well, is that a problem? Actually very unlikely I think. If it's just a bit, fine, the client will still be happy with it. If it's a lot I may return some, or just use it as 'Robin Hoodism'.