Home – New Forums Tell me straight… Inviting Feedback: Do You Measure & Track Your Business Performance? Reply To: Inviting Feedback: Do You Measure & Track Your Business Performance?

#1000899
staceybarr
Member
  • Total posts: 16
Up
0
::

Great to hear you’re all doing some form of measuring to get feedback on your business performance!

Burgo, I think you summed up the value of measuring really well too:

“those that did have a feedback system were able to alter the way the worked, to focus on specific customers and to improve their services offered”

Sure, your business can still work well if you don’t measure (because measuring isn’t the ONLY factor in success) but measuring does give you an edge in being about to steer and finetune where your business goes like nothing else can!

Sounds like one way we can all take measuring to the next level is to systematise it some more – to make the time (about 1 hour a week, possibly less) to track trends, set up new measures and act on the messages they have for us!