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Adam Randall
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2way Technology, post: 1213 wrote:
Classic example, we walk into businesses looking for a new IT provider, in 98% of cases we see consumer grade equipment used even in the 10 – 30 SME space – cheap routers, cheap switches, white-box computers – stuff that’s meant for mum’s and dad’s at home but not adequate for a business that commands reliability.

Yep, we have gone with strickly lenovo for workstations/notebooks now, they come with 3 year warranty and they are usually pretty responsive.

We also require the businesses we manage to keep at least one, ready to go PC sitting in a cupboard for when a problem does occur.

I think the skill is trying to pursuade the client / potential client to do the right thing for the long term, I find this is the hardest part.