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The orginal poster wanted advice on a ‘Thick Client’ application rather than a hosted application. I’ve always preferred the thick clients as well – however some of the above people have suggested some excellent online packages – SalesForce is a strong leader in this space and its not expensive at all. Integration with outlook / ofice is also very good.

If you want a cheap and fully outlook integrated CRM – try looking at Microsofts offering:


“Microsoft Office Outlook 2007 with Business Contact Manager offers powerful customer and contact management to help you save time, improve sales and marketing, and deliver better customer service.”

It has a free trial and is around $150. I’ve tried it – it sits within Outlook so maybe this is what you’re after?

Good luck..