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The fundemental priciple with all debt collection is consistency. By this, I mean a step by step process which you need to follow. Which involves contact via the telephone not “friendly reminders”.

Your first call should alway be a gentle reminder that payment is due.
This approach allows him to save face by claiming he did not realize or forgot.
Alway try to get a date from the debtor of when you can expect payment. This gives you date to follow up if payment is not received. But you must keep following up when payment is not recieved, don’t call them then drop it for a few weeks as all previous chasing will be undone. Remember to keep up a friendly demeanor.

In most case’s a certain percentage will pay up as it shows your company does not intend to let this debt vanish and that you are on top of your accounts.

When this does not work call us.