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Paul Murphy
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Oh for sure – I did have another paragraph after that referring to customers that need the full service option, but decided I was ranting enough.

My point was more that there are less scrupulous vendors out there who would do what they can to avoid giving the option.

Using a CMS is our preferred option even for full service customers. It makes our lives easier, even if the customer has no use for it – particularly six months down the track when they ask for a feature that really would be far simpler to deploy if only we had a CMS in place in the first instance.