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Credit Manager
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“After 6 months he had the nerve to question the invoices and the work done saying that he had issues with the work completed and the amounts were excessive. I couldnt even remember what was done and in all reality, neither did he.”

That’s a common practice when someone is looking for an excuse not to pay an invoice Adam.
It is very useful but rarely done to include additional clauses in your payment terms which specify a time limit for customers to notify you of any defect or failure to fulfill the quote.

I include such a clause in nearly all the terms and conditions i draft for clients.
It takes away another excuse not to pay.