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soliddata
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Thats the idea,

If any incentive payments are involved they need to be for something that is measurable and in some way attributable to the person (Leela said something like this in a discussion late last year – worth looking back on).

So if there are any possible incentive payments, they must be:
– measurable (and verifiable by you in some way)
– attributable to your barista
– unable to be thwarted or negatively influenced by other underperformance within the coffee shop

Kevin