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Dexx, that’s much clearer! Glad I could help to get you to clarify (even if you were going to do it anyway…lol)

I’m currently working on the ‘translation’ process myself – as I said, I’m a geek, so I tend to make assumptions about what people already know, which are often wrong. As I’m now the main sales person for our new business, I am trying to move to a process where I explain first – THEN assume that people heard me the first time! :-)

Well, unfortunately for you, we have a good friend who is a graphic designer who has set up our website, but if I need any help once it’s in our hands, I’ll let you know!

And thanks for doing the survey – all contributions gratefully accepted!