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I hear you, however the site is very successful and has built a database base of 600 customers in two years with a large percentage of those being repeats. I have only had ownership for three days and have been surprised to be getting orders from the very first night (just waiting on the stock to arrive from SA). There was virtually no SEO on the site at all, I have done a little bit but that is the main focus for next week (after stock arrives and gets sorted, with existing orders being sent). Additionally there has been no marketing to speak of, which I will be changing very quickly! I really just want it to be a little more automated than what it is at the moment before I start getting the word out to the target market. Thanks for your thoughts though and definitely no offence taken. All feedback is good feedback as far as I am concerned :)