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King
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I tried two AU hosting providers before giving up in disgust on the basis of price, features and most importantly access to support.

I now use a USA based provider and have been with them solely for over 4 years (one domain 8 years) and they have cpanel which is great, plus excellent support 24/7 and have a dozen servers so when i got hacked they could move servers easily as part of the fix.

Main aspects in recap
support service
price features