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Chris Bates
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No it’s hardly server hardware, Foundation servers are really really entry level.

As for the ongoing maintenance, I agree but can’t do much if the client isn’t willing to pay for the ongoing maintenance. I’ve given the client a proposed SLA, and told him it’s negotiable. But you’ll always find someone who doesn’t listen to advice.

As for the VDI solution, of course it’s not a “one size fits all”. Nothing ever is. I also agree that working on 3G would be immensely painful, but it’s temporary bandaid solution.

Do share your check list, it will come in handy :P How do you normally model your SLAs?