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Karen Wardle
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Hi Sophie

Thanks for that. I did eventually email her back yesterday morning (and did use the positive, negative, positive angle. I also covered the points that you have suggested here. So thanks for the reply it makes me feel a bit better that I have approached it the right way.

I have yet to get a response from her though :(

Will catch up with you soon

Karen (Wardle)
http://www.you-can-start-business.com