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JohnSheppard
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Maybe sometimes it might help to shift excuses to your computer system;

“Sorry, it disables overdue accounts and there’s nothing I can do about it. “

That’ll keep the excuse/sweet talkers at bay…cause what can ya do even if ya wanted them to pay late! its the computers fault!

In my experience, once slow payers, always slow payers, it’s part of their mentality or part of their business. They’re usually time consuming customers in other ways too…

A long time ago in a place I worked at some of our suppliers would close accounts at 30 days, if we were over due, no more supplies. Guess who got paid first? :)