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Warwick C
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Thanks everyone for the help.

I am fairly new to the CRM side of things, and once I start looking at the options I realise that there is a whole world in there. Having done a number of projects from a manufacturing perspective, and seen the problems of under specifying systems I feel that I should bite the bullet and learn as I go.

Thanks Brad for the test sites – I can see that these will be invaluable to get a handle on this.

Regards,
Warwick