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Hi Shazzm,

Unfortunately, there is no way you are going to get away from some aspect of ‘shopping cart’ – but remember, this does not mean you need a site that says ‘I am just about products’…
So, back to the basics – you already have a website, what is it built on? (That is, is it a plain HTML site or Joomla/Drupal/Plone/Wordpress?)
If it is one of the last, there is probably a MySQL database which can/will be used to record customer and service details, when the right plugin is set up. This will then let you track what has been ordered – and a little more programming can let you track your jobs as well!
Send me a message if you need more information/assistance with any of this.